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⛔ Unable to log in to Kingdom account - Also lost progress, missing friends and Gold Bars
Hi everyone, We’re sorry, but there seems to be an issue with the way you can log in to your King account at the moment. This is only affecting players who use uppercase letters in their e-mail address. The workaround for this is to connect your account to Facebook, if that's an option for you; please do NOT create a new…
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Countdown crystals are just bombs (Levels 1881 & 1882)! CM:FIXED
Countdown crystals have just been introduced in level 1881 but they are just bombs in my game? I managed to get past the first level by buying more moves, but I can't do that now. This round forces me to move the orange bombs and the round instantly ends because of the yellow bombs Any ideas
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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Es la cuarta vez que estoy jugando y entra una llamada y me quita todo mi avance??
Ya iba 175 victorias seguidas y perdi el combo por el launcher de la app torpe
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Why am I not receiving lives anymore
why am I not receiving lives anymore.
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Why am I forced to play Candy Royale?
I deleted the app because of this. Months later, it is still there. No one's complaints have been addressed about it.
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Purchase failed
Hi there, Ive just purchased a 2.99 bundle and should have had all kinds for it including I think 1 hour and 40 mins unlimited lives but I’ve got nothing, please help!
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Logging in
Every time I open app I need to save progress, this has only just started happening this last week
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What has happened?
So logged in and everything is lost. My bars My friends, saved lives, my picture everything and its taken me back as if I'm a newbie. I emailed and the response I got was it was my phones fault ? And there's nothing they can do. Clearly it's an issue at their end?
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I can’t get into my account on candy crush
when I click on my account nothing happens. I just get a constant circle moving like it can’t find my account.
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Language
Why is the language always a foreign language when I go to the king website for Candy Crush Saga? I want it in English always.
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Como ganhar vidas
Como faço para ganhar vida?
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Me desaparecieron mis lingotes de oro y hasta mis amigos, alguien sabe qué hacer?
De repente mis amigos y lingotes de oro (más de 600) desaparecieron, no sé la razón, creo fue la última actualización. Que desastre.
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Missing EVERYTHING
I logged into my account to play my game today and EVERYTHING is gone. My gold bars, and some of my recent purchases.
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How do I ask for help on a level - new feature?
I’ve given help to a friend but I can’t figure out how to ask for help on a level.
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Game goes dark and is froze
After I push “play” on welcome screen it goes to the levels and then screen darkens and freezes. I updated to new version yesterday, forced closed several times, rebooted iPhone. Still persists. I uninstalled and reinstalled, was able to play a level once then freezes again the same way. Started yesterday. Any suggestions?
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How can I prevent an update on my old iPad 2 as this update will stop the game
I need to stop the update that keeps appearing on my iPad 2 as when I click on it it won’t update as my iPad 2 is old. I was playing perfectly before this screen with the update appears. I uninstall the game and reinstall it but again this screen appears with the update and I can’t remove it. I need help with that please…
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I have lost all of my 750 gold bars
Hi, I have suddenly lost all.my gold bars and unable to figure out what happened. Could you please help? Thanks
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My profile has changed without my consent
Hi. My mother account has had some problems lately. Her account name is Stefania and she has the pirate as icon profile. Now, her account name has changed with King34 and her icon on the profile disappeared and she has also lost all of her gold bars despite having more than 200. How did that happened? Someone hacked her?…
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How do I know if my account has been hacked?
Please can you check if there's something wrong with the account ssemeraro72@gmail.com? It's my mother's account and she has played Candy Crush for years now. But in the last 3 days she has noticed she has 0 gold bars and she had more than 200 before, her profile picture has changed and now she can't modify it and also her…
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Paguei e não recebi
Paquei e não recebi, já é segunda vez que acontece
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Difficult levels
A lot af levels cannot be solved without goldbars. Why are Some levels so difficult and others easy. How can I win more booster ice and ufo
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Boosters
does candy crush not want players who don’t buy their boosters. I have reached levels that are virtually impossible to complete without enough boosters. I play them hundreds of times. It’s not fun anymore